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Apply to become an Approved DRO Intermediary


We have been designated by the Secretary of State as a Competent Authority under Regulation 3 of The Debt Relief Orders (Designation of Competent Authorities) Regulations 2009. This means that advisers working for members of our network can apply to AdviceUK to become an Approved Intermediary under the scheme. As a Competent Authority, AdviceUK has the power to approve or decline applications and to continue to assess the suitability of applicants as intermediaries under the scheme.


Who can apply to AdviceUK?

Only advisers working for organisations that are fully paid-up members of our network can apply to us to become an Approved Intermediary under the DRO scheme. Both paid workers and volunteers are eligible to apply.

If you work for an organisation that is not currently a member but is interested in joining our network follow this link to the AdviceUK Membership page of this website.

How to apply – the application process

If you are an adviser working for an organisation that is a member of our network and you want to become an Approved Intermediary under the DRO scheme, then you must complete the online application on our member portal, a link to which can be found at the bottom of this page. Please make sure that all questions are answered and that all declarations are signed and dated.


The Insolvency Service has published statutory requirements which must be satisfied before a Competent Authority can approve an applicant to become an intermediary. AdviceUK is responsible for ensuring that these statutory requirements are met as well as applying our own assessment criteria to measure things such as experience, training and competence. The procedure used by AdviceUK to approve intermediaries can be found at the bottom of this page.

Complaints procedure

Our special complaints procedure for DRO intermediaries can be found at the bottom of this page.


If you have any enquiries about DRO intermediary status or the application process, please contact David Hawkes, AdviceUK’s Policy and Campaigns Co-ordinator, via the influencing option on our contact us page.


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