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Work with Us

AdviceUK exists to improve the lives of people seeking social welfare advice, and we do this by supporting our members, partners and the communities in which they work. We continue today with experience and innovation, supporting hundreds of independent advice organisations across the UK. Find out more about our history and ongoing strategy.

Meet Our Team

We have a dedicated team, most of whom have expert knowledge of the advice sector and who thrive on the idea of making life better for AdviceUK members and the clients they serve. Meet our team.


We are partnering with Charity People to recruit for a number of new roles on our behalf,  at a time of investment in our team.

You can discover details about the career opportunities we have, meet the team and learn more about our members on our recruitment website:


Investors in People

Investors in People Logo

AdviceUK continues to maintain is Investors In People (IiP) Accreditation with our ongoing commitment to develop learning and enhance skills within the team.

Employee Benefits

Equality, Diversity and Inclusion
As part of our commitment to Equality, Diversity and Inclusion, any applicant with a disability who meets the minimum requirement of the person specification will be guaranteed an interview. Where there is a two-stage interview process; all disabled applicants will be guaranteed a first stage interview.

Flexible working
We support mutual flexible working arrangements in order to  support staff to balance work and personal commitments. On occasions staff may work more than their contracted hours and this time may be taken off as time off in lieu. We pay enhanced maternity pay to employees.

Hybrid working
We operate a hybrid working policy. All staff work from home but with the opportunity to work some of the time in our office in Aldgate, London. All staff are required to attend some face to face meetings, including our four staff meetings held each year.

Staff wellbeing
AdviceUK supports staff wellbeing through line management support as well with the help of our volunteer Mental Health Champions. We are looking to establish an employee assistance programme during 2024.

Salary policy
AdviceUK is committed to attracting and retaining the best possible staff and we work to ensure our salaries remain competitive for the charitable sector. We are also committed to ensuring no member of staff is paid below the Real Living Wage. AdviceUK is fully committed to the Scottish Government’s Fair Work First policy. As a public-facing charity, we recognise that the provision of an excellent service requires investment in, and fair treatment of, the people who work for us. Please see our full Fair Work First Statement.

We operate a defined contributions workplace scheme. AdviceUK makes a contribution per annum which is reviewed annually.


Contact us if you would like to know more about becoming part of the AdviceUK team.

Or if you would be interested in partnering with AdviceUK, please see our Partnerships page.

 Latest News 

AdviceUK members have already been experiencing an improvement to speed and quality of service, after their initial three month trial access to instant credit reports through AdvicePro and the Trustfolio Debt Adviser Support Portal. “With Trustfolio’s integration into AdvicePro, obtaining credit report information has now become instantaneous and allows us to have up to date […]

Family cuddling disabled child beside wheelchair in play park

Following the partnership last year with the Scottish Government to deliver £1m in small grants to members who provide money and debt advice services within Scotland, we are pleased to announce a further £1.3m of funding to Advice in Accessible Settings for 2024-2025.

Trustfolio AdvicePro and AdviceUK Logos

AdviceUK, the UK’s largest network of advice-giving organisations, has today announced an exciting collaboration with Trustfolio and AdvicePro to provide an initial free 3 months’ instant access to client credit reports. This service enables advisers to enhance the quality and speed of service they are able to offer clients, saving time and money by removing the administrative burden of gathering clients’ financial information.

People at a cliff edge

Readers will be aware of the funding pressures currently being experienced by local authorities. According to the Local Government Association, by 2024/25 cost and demand pressures will have added £15 billion (almost 29%) to the cost of delivering council services since 2021/22. This comes after central government grant funding for councils dropped by 40% in […]