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AdviceUK exists to improve the lives of people seeking social welfare advice, and we do this by supporting our members, partners and the communities in which they work. We continue today with experience and innovation, supporting hundreds of independent advice organisations across the UK. Find out more about our history and ongoing strategy.

We have a dedicated team, most of whom have expert knowledge of the advice sector and who thrive on the idea of making life better for AdviceUK members and the clients they serve. Meet our team.

Contact us if you would like to know more about in becoming part of the AdviceUK team.

Or if you would be interested in partnering with AdviceUK, please see our Partnerships page.

Latest roles

AdviceUK: Indemnity Insurance Claims Manager (Freelance)

Due to forthcoming retirement, we’re seeking to recruit a freelance Claims Manager to handle notifications of claims and support members through the process. Prime requirements for the role are in-depth knowledge and experience of advice work rather than knowledge of insurance processes (although that would clearly be an advantage).

This is a part-time, home-based opportunity with all processes conducted remotely. Working patterns are governed by the number and frequency of claims. Hours vary but average 20 to 25 per month. Attendance at regular on-line team meetings and occasional London staff days is required. The current billing rate is £24 per hour + any expenses.

To apply please email attaching a CV and/or expression of interest not exceeding 1 side of A4.

Closing date for applications is 2nd September 2022.



Charity No. 299342 Company No. 02023982


AdviceUK Board – Trustee Vacancies

Would you or someone involved in your organisation be interested in serving on the AdviceUK Board of Trustees? We’re looking to recruit additional trustees to further the strengthen the role of Members in our governance. In order to improve the geographical spread of Trustees we’re particularly keen, at this time, to recruit board members from Wales, South West England and the Midlands but all applications will be welcome. So, if you’d be interested to serve on the Board of a national charity and help bring the Members’ perspective to all that we do, we’d like to hear from you.

We’ll be accepting applications through until the end of September. Details of what’s involved and how to apply can be found here. Appointees’ terms of office will commence in 2023.



 Latest News 

AdviceUK has responded to the Government’s consultation on a proposed Statutory Debt Repayment Plan. We think that the proposal will benefit very few people and raises a number of concerns. In our view, the Government should wait for the outcome of the call for evidence on personal insolvency and in the meantime focus on measures […]

For the first time ever, we have published an Annual Impact Report, describing the work undertaken by our Influencing and Engagement team in 2021/22. The report includes: – Examples of how our work has helped to improve people’s lives Examples of how we have helped to improve our members’ ability to support the people who […]

AdviceUK calls on MaPS to PRESS RESET

Today AdviceUK has called on the Money and Pensions Service (MaPS) to engage in a full and meaningful consultation on the future of debt advice with debt advice providers, frontline debt advisers, debt advice membership organisations and wider stakeholders.

A collective of industry experts from across the consumer credit, debt advice, collections, insolvency, and fintech sectors, backed by AdviceUK, have joined together to launch ‘debt-tech’ firm Trustfolio Ltd, which has acquired TIPTrust and Asperitas Technologies.