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 AdviceUK Training 

To find out more about our online training course programme and to book, please see below.

Over the next 1 to 3 years, we are focusing on a wide range of improvements and different approaches to training and qualifications. This means there are some areas where we are pausing or scaling back activity.

 

Once you have selected a course you will be taken to our AdviceUK Portal where you can review the full course details and book online:

Effective Supervision for Managers & Supervisors
This is an introductory course is for anyone within the advice sector who is responsible for managing staff or volunteers, supervisors and caseworkers, or anyone wanting to move into management.

Resilience and Self-care in the Advice Sector
This course encourages learners to utilise an inquiry model of reflective practice that they can then take forward into their workplaces.  It covers the importance of self-care at work, and shares some ways in which we can embed self-care practices into our work days.

Introduction to Welfare Benefits
Achieve a good basic understanding of welfare benefits, including how the system is structured and the differences between contributory, non-contributory and means tested benefits.

Advice Skills Plus – Bundles
Various bundles of the introductory Advice Skills Plus courses, so that you can select what’s best for you, as someone who is new to advice or could do with a refresh on the basics.

Advice Skills Plus – The Background and the Process
Cover the basics on the background of the advice sector, the key principles of advice and review the key stages of a typical advice-giving process.

Learning to Advise Training (Multi-Day)
Full programme of 10 courses covering: advice skills, case recording, telephone advice skills, student advice, welfare benefits including Universal Credit, debt and money advice, employment law and housing and homelessness

Handling Difficult Client Situations
Ideal for anyone who works directly with clients in an advice role and will help you to explore practical strategies for dealing with ‘difficult’ client situations

Telephone Skills for the Advice Sector
Gain more confidence with telephone skills and explore how to better support clients, even more important in these times of increased remote working.

Introduction to Money and Debt Advice
Accredited by the Money and Pensions Service, this course is ideal for those new to debt advice, as well as those who need a refresher.

Introduction to Universal Credit
Learn how to calculate Universal Credit for your clients as well as understanding its impact and processes

Effective Case Recording
Discover why effective and good quality case recording is essential and how to achieve this; taking into account GDPR, key terminology and systems

Introduction to Housing and Homelessness
Offered with the support of NHAS and is ideal for those new to housing advice or for those wanting a refresher

Student Advice – An Overview
This course considers common student advice needs and issues for advisers. It also looks at the implications of planning and delivering effective student-focused services.

Once you have selected a course you will be taken to our AdviceUK Portal where you can review the full course details and book online:

In-house Training

AdviceUK in-house training for your organisation can be a convenient and cost-effective way to train a team of staff, volunteers or committee members. Depending on the course and trainer availability, courses can be held face-to-face or online.

All our training courses listed above are currently available in their standard form; no tailoring is currently available due to the Learning and Skills refresh.

If you are interested in booking training for your organisation, please get in touch with us. Select “Learning and Skills” as your area of interest.

If you have any questions about our online training, please check out our AdviceUK Training FAQs

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Any cuts to PIP could push advice services beyond breaking point, warns AdviceUK.

AdviceUK welcomes the Timms Review interim report’s finding that the Personal Independence Payment (PIP) assessment process is “dehumanising” and “degrading”, saying it reflects what free and independent advice services have been seeing for years.  The UK’s largest network of independent advice organisations says the current PIP system places an enormous burden not only on disabled people but also on the advice services supporting them. Around […]

Purple graphic with quote from AdviceUK Chief Execitove Quote

Responding to the National Audit Office report, Liz Bayram, Chief Executive of AdviceUK said: “The National Audit Office (NAO) is right: too many people are struggling with essential household bills because they simply don’t know that support is available. Our 700 members who provide free and independent advice regularly help people access social tariffs, negotiate […]

Cuts to PIP could push advice services beyond breaking point, warns AdviceUK

AdviceUK has warned that cuts or tighter eligibility rules for Personal Independence Payment (PIP) could push free and independent advice services beyond breaking point, increasing hardship for disabled people and those with long-term health conditions, while driving further demand for crisis support. AdviceUK member organisations, providing frontline welfare benefits advice, have said that even tentative discussions of possible PIP cuts are already leading to increased anxiety and demand for support. In its response to the Timms Review, which […]

Milburn review: What are advice services seeing with young people and work

AdviceUK has welcomed reports that the Milburn Review will call for a “system reset” to tackle rising youth unemployment and economic inactivity, but warns that reform will fail unless the Government recognises the critical role free and independent advice services play in supporting young people facing barriers to work and training.  AdviceUK, the UK’s largest network […]