Become a member    |     Log in

 AdviceUK Training 

To find out more about our online training course programme and to book, please see below.

Once you have selected a course you will be taken to our AdviceUK Portal where you can review the full course details and book online:

In-house Training

AdviceUK In-house training is customised for your organisation and can be a convenient and cost-effective way to train a team of staff, volunteers or committee members.

All our training courses and modules listed below are available either in their standard form or tailored to your requirements. Most of the courses can be adapted to your needs, and are usually run either as one-day or half-day sessions.

In-house training for advisers:

  • Handling difficult client situations
  • Making the most of your volunteers
  • Motivational interviewing
  • Mental health awareness
  • Mental health first aid

In-house training for managers, coordinators and other staff

  • Advice giving for non-advice agencies
  • Case and file management
  • Coaching and mentoring
  • Commissioning
  • Managing change
  • Managing your team
  • Monitoring and evaluation
  • Strategic and business planning
  • Building collaborative relationships

Other bespoke programmes:

  • Fast-TRAC programme for trainers
  • Working with substance misuse
  • Introduction to Money Advice Training for Local Authorities and Housing Associations
  • Money Advice training for HAs and LAs

If you are interested in booking bespoke training for your organisation, please get in touch with us.

If you have any questions about our online training, please check out our AdviceUK Training FAQs

Learning to Advise Training (Multi-Day)
13th January - 4th May 2022
Advice Skills Plus
13th January - 18th February 2022
Effective Case Recording
1st - 3rd February 2022
Student Advice – An Overview
8th & 15th February 2022
Motivational Interviewing
10th and 17th February 2022
Handling Difficult Client Situations
17th & 18th February 2022
Telephone Skills for the Advice Sector
22nd & 25th February 2022
Introduction to Welfare Benefits
15th & 22nd March 2022
Introduction to Employment Law
24th & 30th March 2022
Introduction to Universal Credit
5th & 6th April 2022

 Latest News 

Using a Whole Person, Whole Community Approach, Talking Money, St Pauls Advice Centre and AdviceUK are working with communities in Bristol to deal with money worries in ways that suit the complexity of people’s lives: through the learning that is happening locally, AdviceUK is also developing resources, networks and initiatives that will introduce the approach to others across the UK.


Last month, AdviceUK launched our PRESS PAUSE campaign, calling on the Money and Pensions Service (MaPS) to pause its procurement process for debt advice in England. We are pleased to report that…

John Ward

John was a revered figure in the field of consumer rights, an inspiration and great friend to AdviceUK (the Federation of Independent Advice Centres as it then was) and to the entire UK advice sector. He was a main speaker at our 25th anniversary event in 2004 and is fondly remembered by those of us who had the privilege of working with him.


AdviceUK’s CEO Steve Johnson has written to the CEO of the Money and Pensions Service (MaPS), Caroline Siarkiewicz, to ask her to pause MaPS’s procurement process for debt advice in England.