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Our Members

What Our Members Do

Our members work incredibly hard within their communities to offer free, life-changing support and advice to vulnerable people, usually in desperate need of help with no means to pay for advice.

We are deeply proud of the diverse, independent and innovative nature of our network of members. Each organisation uniquely connected to local people, going the extra mile daily, to make a significant difference to quality of life.

Our members give advice on a wide range of topics, such as:

  • Dealing with debts
  • Welfare benefits
  • Housing rights
  • Employment rights
  • Consumer problems
  • Immigration and Asylum
  • Pursuing complaints and appeals
  • Family and children’s rights
  • Disability rights
  • Income maximisation
  • Problems arising from particular health conditions
  • Social care problems

Meet our members

 

Mental Health UK

Mental Health UK tackles the barriers that hold people back and provide practical tools and support to help them thrive at home, at school, and at work. In a world that’s changing fast, Mental Health UK combines the experience and expertise of four charities from across the UK, each with decades of supporting people’s mental health, to create a stronger, more connected foundation for everyone.

Mental Health UK provides services for some of the biggest pressures affecting mental wellbeing — from money worries and navigating support systems, to understanding mental health, combating loneliness, and building resilience in young people — giving people the tools and guidance they need to thrive at home, at school, and at work.

Mental Health UK’s Mental Health & Money Advice (MHMA) service is their flagship service and provides a vital bridge between financial and mental health support, offering expert practical advice. Through targeted casework, accessible online resources, and a client-centred approach, they support thousands each year to improve their financial resilience and wellbeing.

Hear more about MHMA from Graham, Advice and Support Officer based in Scotland.

 

Brixton Advice Centre

Brixton Advice Centre promotes access to justice through the provision of good quality legal advice, assistance and representation to people who would otherwise be unable to afford legal services, helping them to achieve a better quality of life.

BAC has strong links with issues around poverty and food poverty in particular, supporting Lambeth Larder and also facilitating research. They also have a habit of being a little unconventional, and enjoy working with artists and creatives on collaborations that promote their community and its wider participation whilst also raising awareness of the issues it faces.

 

Just for Kids Law

Just for Kids Law supports children and young people with a unique direct casework model that helps them to overcome all the problems they face, and use evidence from our practice to campaign for wider reform.

  • Helping children and young people navigate their way through challenging times with a unique casework model that combines youth advocacy, legal representation and youth opportunities support.
  • It is not just the children and young people we work with directly who benefit from the impact of our work: we fight for wider change that affects all children and young people, taking the evidence from our direct casework as a starting point.
  • Our impact and learning reports show the difference we make to young lives every day.

 

Maternity Action

Maternity Action protects and strengthens the rights of pregnant women and new parents to employment, social security and free NHS maternity care, irrespective of migration status.

Their in-house legal team advises pregnant women, new parents and the health professionals and community workers who support them.

Just in 2025 they:

  • Answered 2136 enquiries, giving free legal advice on employment rights and benefits. 
  • Helped 159 women with free legal advice on NHS maternity charging.
  • Supported 179 women to resolve their dispute at work.
  • Trained 60 law firm volunteers on maternity rights, helping them respond to 480 email enquiries.
  • Supported 57 individuals through their asylum support health justice partnership. 

And more.

 

NAVIGATE

Navigate aims to equip individuals and communities with the knowledge, skills and capabilities to overcome social isolation and financial hardship through high-quality, accessible advice services.

Navigate’s work benefits individuals and families facing financial hardship and exclusion. Their current projects cover districts in Somerset and Devon. Experienced specialist advisers offer 1:1 advice, group-support and training. The needs of clients are at the heart of what they do. Their services are designed and delivered for the needs of their clients. Every person is an individual, everyone’s circumstances are different so they tailor their approach and delivery accordingly.

 

Leeds University Student Union Advice

 

 

 

 

 

 

 

LUU is there to support students in need of advice and guidance, from issues such as deposits, conflicts with housemates, exam results to appeal, financial worries and personal and emotional challenges.

They help students with pretty much everything, but here are some key areas they have offered support:

  • Living in Leeds, staying safe and any house hunting or renting problems;
  • Exam support, appeal procedures or any aspect of studying at Leeds;
  • Postgraduate and international student specific queries;
  • Budgeting advice and financial support;
  • Mental health, relationship and addiction advice.

 

Brooksbank Advice Project Scotland

Brooksbank Centre & Services has been operating as an independent charity since 2008, with the aim of delivering citywide services, strengthening communities and alleviating poverty in Dundee. The charity operates from their Centre in Mid Craigie, serving the needs of the local community.

The centre enables public access to:

  • Free Debt & Benefit Advice Service
  • Child Safety Equipment Scheme for Low Income Households
  • Community Café
  • Free Internet Access
  • Youth Groups
  • 50+ Group
  • Access to Free Legal Advice
  • Access to a Credit Union

Brooksbank Centre & Services aim to reduce the effects of poverty and social inequalities in the communities of Mid Craigie, Linlathen and other areas within Dundee

 

Did you know?

Our Members..

  • invented the work itself in the 1890s
  • invented the practice of debt advice in the 1970s
  • started the first services focused on communities of interest rather than geographical communities
  • seated advice work in campaigns e.g. around housing, employment or immigration rights
  • started the first telephone helplines in the 1980s
  • pioneered new business models from the ‘noughties’ to today

Member Directory

If you need to locate an advice organisation within our network, you can find them on our Member Directory or our Scottish Member Directory.

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