We are the UK’s largest support network for independent advice organisations. We strengthen and support advice services and create opportunities for networking and sharing of sector knowledge. We provide complementary products and services, tailored to the needs of the advice sector and speak up for our members at a national level with the ultimate aim of making life easier for those in desperate need of help.
We help around 700 independent advice organisations to support millions of people across the UK.
Clients offered free advice by our members
Client enquiries this year
A society wherein every individual, regardless of means, is able to access the advice they need in order to exercise their rights and deal with any legal and social welfare problems they may face.
“To support, not control.”
Our founders were passionate activists and advice pioneers, motivated to help less well-off people tackle unfairness, injustice and poverty. They believed, as we still do, that rights have no value without the means of enforcing them.
We try to reflect our founders’ motivations in the day-to-day running of our organisation, exercising:
- Co-operative action
- Flexibility and innovation
Find out more about our history and why advice is so crucial.
To support advice organisations, by helping them to be efficient, competent and effective and to campaign for a policy environment that supports them and people needing advice by;
- Developing and providing cost-effective products and services that address advice-providers’ needs (especially those that they could not effectively or affordably address themselves);
- Providing communication and co-ordination between members and ourselves, between members themselves and between third parties and members;
- Advocating and influencing on behalf of advice providers and ultimately their clients.
To sustainably support our members and progress towards our vision by improving communications, co-ordination, advocacy and influencing.