AdviceUK exists to improve the lives of people seeking social welfare advice, and we do this by supporting our members, partners and the communities in which they work. We continue today with experience and innovation, supporting hundreds of independent advice organisations across the UK. Find out more about our history and ongoing strategy.




We have a dedicated team, most of whom have expert knowledge of the advice sector and who thrive on the idea of making life better for AdviceUK members and the clients they serve. Meet our team.
Hours: Permanent / Full Time (Mon-Fri) – 35 hours per week, open to part-time and flexible working.
Home-based with regular travel and meetings in London.
£40,000 – £45,000 per annum depending on experience (pro rata for part time)
Charity People are supporting AdviceUK’s recruitment of this role. This is an exciting time to join our growing team as they we deliver a new strategy. The organisation has recently made a significant investment in capacity, new support services and innovation to deliver the support and advice that members, the wider advice sector and their communities need.
The Policy, Public Affairs and Research Manager will manage our policy, public affairs and research activities; ensuring AdviceUK has a strong voice and our messages are heard at a national and regional level across England, Scotland and Wales to secure policy change to benefit organisations delivering advice and the communities they serve. This role will do this by developing policy solutions informed by a strong evidence base and rooted in member experience, leading effective political and stakeholder engagement which will influence change, and working collaboratively with AdviceUK colleagues to grow our understanding of what members want, what is important to them and how AdviceUK responds.
Equality, Diversity and Inclusion
As part of our commitment to Equality, Diversity and Inclusion, any applicant with a disability who meets the minimum requirement of the person specification will be guaranteed an interview. Where there is a two-stage interview process; all disabled applicants will be guaranteed a first stage interview.
Flexible working
We support mutual flexible working arrangements in order to support staff to balance work and personal commitments. On occasions staff may work more than their contracted hours and this time may be taken off as time off in lieu. We pay enhanced maternity pay to employees.
Hybrid working
We operate a hybrid working policy. All staff work from home but with the opportunity to work some of the time in our office in Aldgate, London. All staff are required to attend some face to face meetings, including our four staff meetings held each year.
Staff wellbeing
AdviceUK supports staff wellbeing through line management support as well with the help of our volunteer Mental Health Champions. We are looking to establish an employee assistance programme during 2024.
Salary policy
AdviceUK is committed to attracting and retaining the best possible staff and we work to ensure our salaries remain competitive for the charitable sector. We are also committed to ensuring no member of staff is paid below the Real Living Wage. AdviceUK is fully committed to the Scottish Government’s Fair Work First policy. As a public-facing charity, we recognise that the provision of an excellent service requires investment in, and fair treatment of, the people who work for us. Please see our full Fair Work First Statement.
Pensions
We operate a defined contributions workplace scheme. AdviceUK makes a contribution per annum which is reviewed annually.
Contact us if you would like to know more about becoming part of the AdviceUK team.
Or if you would be interested in partnering with AdviceUK, please see our Partnerships page.