Learning to Advise Training (Multi-Day)

“Trainer very knowledgeable – excellent training skills.”

Yumei Clark, Oxfordshire Chinese Community and Advice Centre

“Excellent course – found it most useful.”

Alison Lawson – Severnside Housing

Each year we run the entire programme three times. 

UPDATE JULY 2020: Face-to-face courses are postponed until further notice. Please see our range of Online Training

Book ten days or more for the Learning to Advise certificate.

Number of training days chosen
MembersVoluntary SectorAll Other Organisations
10 days£560£750+ VAT

£890+ VAT

11 days£600£810+ VAT£945+ VAT
12 days£650£865 +VAT£1000+VAT
13 days£710

Who is this course for?

This course is for front-line advisers, including those going into advice work for the first time and those already working in the field. You’ll gain an understanding of the whole sector and feel confident in giving better quality advice and making appropriate referrals. The single module option is particularly suited to advisers looking for an introduction to a particular area of social welfare law.

What does the course cover?

The course consists of modules on: advice skills, case recording, welfare benefits including Universal Credit, debt and money advice, employment law, housing and homelessness. Each module maps against the knowledge requirements of the National Occupational Standards for Legal Advice; the relevant units are shown on the modules page. The course provides you with the underpinning knowledge requirements for the Advice & Guidance vocational qualification and the Legal Advice vocational qualification at Level 3. AdviceUK CPD hours – 5 per day (50 in total if you attend 10 days)

Dates for the 2020 course are TBC.

  • Advice Skills- The Background and The Process
  • Advice Skills- Handling Difficult Client Situations
  • Student Advice: an overview
  • Introduction to Housing and Homelessness
  • Introduction to Money and Debt
  • Introduction to Welfare Benefits
  • Introduction to Employment Law
  • Understanding Universal Credit
  • Effective Case Recording

To make a booking, please complete the booking form attached below and forward to us at AdviceUK, 101E Universal House, 88-94 Wentworth Street, London E1 7SA or send it by email to training@adviceuk.org.uk 

Attached documents

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