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Our Impact 

Annually, our work supports our members to advise over 1.7m people on a diverse range of issues including debt, housing, benefits and immigration problems and provide support for specific communities including students, disabled people and people experiencing domestic violence.

700

AdviceUK Members

1700000

Clients offered free advice by our members

We continuously invest in the systems and processes that help us to measure our impact. We are increasingly an evidence-based organisation, measuring what matters and using data alongside other evidence e.g. member feedback, quantitative and qualitative research; to assess our impact and drive our decision-making.

In 2023 we have, among many things:

  • Welcomed 47 new members who now benefit from the support and expertise of our network
  • Retained 93% of our members, with those who left doing so because of closure or funding constraints
  • Secured and directly delivered £1.3m of funding to advice services including our members

AdviceUK Impact Report 2022-23

We are really proud to publish our latest annual impact report, describing the work of our Influencing and Engagement team in 2022-23.

The report includes: 
• How our work has helped to improve people’s lives
• How we have helped to improve our members’ ability to support the people who use their services
• Statistics demonstrating the impact that our influencing and engagement work had in the year 2022-23

This year has been a very challenging year for everyone. We at AdviceUK can’t do what we do without our members and key partners. I would like to say a big thank you to you all. My colleagues at AdviceUK have worked so hard in 2022-23. I want to say a very big thank you to them too, I am very excited about working even more closely with you in 2023-24.

Please contact the team if you would like to know more about what we do and/or would like to join us in the fight to improve people’s lives.

DOWNLOAD IMPACT REPORT 2022-23

 

MEASURING WHAT MATTERS

Supported by the Cornerstone Fund, AdviceUK is working with eleven of our members based in London.

Between September 2022 and August 2025, we will be using AdviceUK’s Whole Person, Whole Community Approach to design, test and resource better ways of understanding and evidencing the impact of advice and support. Find out more about our work with 11 AdviceUK Members, Cornerstone Fund and City Bridge Trust partners:

FIND OUT MORE

AdviceUK Impact Report 2021-22

For the first time ever, we have published an Annual Impact Report, describing the work undertaken by our Influencing and Engagement team in 2021/22.

The report includes: –

• Examples of how our work has helped to improve people’s lives
• Examples of how we have helped to improve our members’ ability to support the people who use their services
• Statistics demonstrating the impact that our influencing and engagement work had in the year 2021/22.

We are extremely grateful for all the work done by our members, without whom we would not be able to exert influence, and to the stakeholders, partners and collaborators who support our work.

We work to challenge those that inflict damage on people’s lives and those that damage the ability of AdviceUK members to work with these people. Please contact the team if you would like to know more about what we do and/or would like to join us in the fight to improve people’s lives.

 

DOWNLOAD IMPACT REPORT 2021-22