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Advice Saves

The #AdviceSaves campaign shines the spotlight on the invaluable work of AdviceUK members and independent advice organisations across the UK. Their work transforms lives for people in their communities, providing life-changing advice to vulnerable people on anything from debt advice and housing to immigration, disability and health.

This year’s campaign addresses the advice sector’s workforce crisis and aims to provide a strong voice for the advice sector and advocate for policy change.

Advice Saves 2025

Despite their crucial role, independent advice organisations are under intense strain across Britain: almost all organisations (88%) report major recruitment and retention difficulties, while demand for free, independent advice continues to drastically increase year after year – in 2024-2025 was 40% higher than the 2018-2022 average.

Join our #AdviceSaves campaign and call for action to support every advice organisation so that they can continue to provide their life-saving service.

Show your support during advice week 20-24 October

Get your Campaign Toolkit to amplify the sector’s voice and push for change.

The toolkit includes:

  • ​​​Social media graphics and copy for your social media channels
  • Guidance to invite your MP, MSP, MS or VIP to your centre
  • Ideas to get involved, including recording a video from CEO, staff member or volunteer

DOWNLOAD OUR 2025 CAMPAIGN TOOLKIT

Advice Saves Stories

The advice workforce crisis is among the top three issues currently affecting the sector. It is driven by ongoing funding insecurity, which contributes to lower salaries and short-term contracts across much of the sector.

Read the stories of advisers and independent advice organisations who are seeing first hand the effects of the ongoing workforce crisis, what they are doing to tackle it from within, and where they need external support.

With the increasing cost-of-living crisis and cuts to public services, you find that lots of people rely on charities such as ours. Investment in specialised training is therefore key, not only to strengthen advisers' knowledge but also their confidence when facing complex and sensitive issues.

READ ADVICE SAVES CASE STUDIES

ADVICE WORKS REPORT

As part of our #AdviceSaves campaign, we have launched Advice Works –  a landmark report offering a practical and targeted response. We are calling for National Advice Workforce strategies in England, Scotland, and Wales, bringing governments and the sector together to co-design solutions – just as is done in health, education, and childcare.

The solution is obvious – clear entry routes, high-quality training, and improved funding. With this, advice can be a rewarding, attractive career, bringing in people from every background and giving them reasons to stay.

It is time for governments to recognise advice as a key partner in public service delivery and show leadership in ensuring people are attracted to and stay in the advice workforce.

Get your Works Digital Copy

DOWNLOAD ADVICE WORKS REPORT

 

PREVIOUS CAMPAIGNS

I worry what would happen to the people in our local community if they were not able to continue to access the support we provide. We are the community safety net. We are in an area of high deprivation and have built up a high level of trust. If we don’t have the funding to continue our work, we’ll leave the community at a cliff edge.

#AdviceSaves launched in 2024 during AdviceUK’s first-ever Advice Week. To learn more, click below.

SEE ADVICE SAVES 2024 CAMPAIGN

 Latest News 

The Boards of Rightsnet (the UK’s leading social welfare law and access to justice website) and AdviceUK (the largest membership network of independent advice services in the UK) have announced they are exploring whether the two organisations should come together within AdviceUK’s existing group structure to sustain the much-valued services and support that Rightsnet provides for advice services.

Sarah Sackman MP speaking at Parliamentary Reception

Over 20 MPs and representatives from across the UK’s independent advice sector came together on Monday, 20 October for the #AdviceSaves 2025 Parliamentary Reception.  The event celebrated the life-changing impact of independent advice services and the contribution of the people who work in them. We launched AdviceUK’s new report, Advice Works: building a skilled advice […]

(bigger text) Press release: Staff shortages undermine access to life-saving free, independent advice (smaller text) AdviceUK today published a landmark report 'AdviceWorks: Building a skilled advice sector workforce'

AdviceUK today published a landmark report cautioning that staff shortages threaten to undermine the free and independent advice sector, which millions who are most in need in our society rely on. With the cost-of-living crisis and the current strain on the welfare system, advice services are the first line of support for many, but services […]

Last week Callum Delhoy, AdviceUK’s Policy and Public Affairs Manager, and Willem van de Ven, AdviceUK’s Policy and Public Affairs Officer (both pictured left), attended the Labour Party Conference in Liverpool.   We split our time between the main venue, exhibition hall and the fringe events. That meant bouncing from morning briefings to lunchtime panels, […]