Advice Area: Adviser – Welfare Benefits
Organisation: DIAL Barnsley
Job type: Contract
Working hours: Part time
Location: North East
Salary: £24,000 per annum (pro-rata) + 8% non-contributory pension
Closing date: 03-02-2020
Hours: 21 hours per week – flexible
Contract: Fixed term 1 year (initially)
Closing date: Monday 3rd February 2020
Interview date: Tuesday 28th January 2020
You will have at least 2 years’ experience in delivering quality marked benefits advice on the phone and out in the community
Experience of using client management systems to maintain case records effectively and an understanding of the importance of outcome based service delivery is required.
You will also need to be an excellent communicator, ability to work as part of a team and be able to manage a complex workload, prioritising effectively where necessary.
An understanding of the benefits of promoting self- help to enable choice and control for individuals and an understanding of the requirements of the Advice Quality Standard are also desirable.
You will also be experiences at developing relationships with other providers and supporting volunteers.
Please note this post requires a DBS Check to be carried out.
To find out more about this role, and to download an application pack, please visit: https://dialbarnsley.org.uk/vacancies/
|Welfare Benefits Advisor Job Description||PDF (90 KB)|