Job Title: Volunteer Development Co-ordinator
Organisation: Citizens Advice Westminster
Location: London
Job Role: Co-ordinator – Generalist
Salary:  £30,001 – £35,000
Closing Date: 15th April 2019
Job Type: Permanent
Working Hours: Full time


The Organisation

Citizens Advice Westminster is a values-based organisation that recognises our employees as a great resource and asset.  We strive to promote a healthy work-life balance by supporting our employees in providing them with a number of benefits, to help them better achieve this. 

The Opportunity

We are proud of our professional and exceptional pool of volunteers that we have in our organisation. This is an exciting opportunity for an experienced and proactive individual to join our team in Paddington and play a pivotal part in implementing the recruitment, selection and induction of all our volunteers in line with best practice recruitment approaches. A key part of this role will also be to develop and deliver a comprehensive training programme for our volunteers which enables them to deliver services as soon as possible after recruitment and supports their ongoing development.

The Ideal Candidate

As the successful candidate, you will possess excellent communication and interpersonal skills, with a comprehensive understanding on how to support, motivate and develop volunteers to reach their full potential. Self-motivated, with strong IT skills, you will also be a team player with the ability to share and contribute positively whilst having a flexible approach to service delivery.  A minimum of 2 years’ prior experience of supervising, training and developing volunteers is essential, alongside a commitment to working in a multi-cultural environment.

What We Offer

In return, we offer an enhanced holiday entitlement, and subject to successful completion of a probation period, enhanced sick pay, an annual season ticket loan and career break policy.  We provide development opportunities and all employees have access to a free employee assistance service.

To apply, please download an Expression of Interest form via our website:

or via post: sending an A4 SAE to: Job Ref VDC-04.19, Recruitment, Citizens Advice Westminster, 21a Conduit Place, London, W2 1HS. 

Closing Date:        Monday 15th April 2019, 12:00pm 

Assessments:        Monday 29th and Tuesday 30th April 2019

Interview Dates:   Wednesday 1st and Thursday 2nd May 2019

If after submitting your application you have not heard from us by the stated interview date, please assume you have been unsuccessful on this occasion.

 Citizens Advice Westminster values diversity promotes equality and challenges discrimination. We encourage applications from all applicants who meet the person specification irrespective of age, religion, gender, sexual orientation, disability or race. Citizens Advice Westminster is a London Living Wage employer.

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