To be Trained or not to be Trained…

We are often asked – is it better to get training or just learn on the job?

On the face of it the answer seems quite straightforward, however when looking at the reality of what you can learn while you are working versus the benefits of having an expert mentor or trainer guide you is dependent on a number of factors including (but not limited to) the sector in which you work, your organisation AND not least of all your own personality traits and learning style.

New Skills & Training

There is no doubt that you cannot beat the practical hands-on skills that you can learn at work dealing with people and situations in the real world. However, there usually comes a time when that learning reaches a point where training or specific guidance becomes necessary. This can grow through a number of factors whether personal development or quite simply needing training in understanding any legal boundaries or requirements to provide the services that you do.

In advice the impetus for training is high.

Quite simply, Advice Workers need training.


Every day advisors on the front line may deal with the multiple difficult issues that their clients bring to them – whether this be social welfare, benefits, debt, health, employment or otherwise. This means that they need to be equipped to deal with those issues, provide the right advice and understand how to advise the many different people that come to them for help.

Over the years, hundreds of advisors have come to AdviceUK for training and qualifications across a number of areas but the most popular and often cited as the most useful has been our Learning to Advise programme.

There are numerous reasons for this.

  • Firstly it ensures that you and your colleagues give the best possible advice to your clients
  • Secondly, it provides the support for front-line advisers that they need – whether they are going into advice work for the first time and or are already working in the field
  • Thirdly, it provides an understanding of the whole sector, providing confidence in giving better quality advice and making appropriate referrals.
  • Fourthly, the course can provide the underpinning knowledge for the Level 3 Advice and Guidance qualification – giving you or your advisors the qualifications that they need.

This is just one example of the type of training needed to operate in the sector – and we believe that this training is invaluable and will stay with you for the rest of your career as an advisor.

Regardless of our view on it, you will need to decide if:

(a) you are ready for training

(b) this type of training is right for you

(c) if you have reached a point in your job cycle or career where such training will help you.

So the question really is – are you ready for training! Only you can know, but whenever you are – the AdviceUK Training and Qualifications team is here to help.

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