For Advisers

Our Courses

5 AugOnlineGDPR in the new normalOnline
14 AugOnlineTelephone Skills for the Advice SectorOnline
NVQ Advice & Guidance QualificationsQualification
London & NationwideMentoring and Coaching SkillsOpen/In-House
TBCLondonAdvice Skills PlusOpen/In-House
TBCLondonLearning to Advise Training (Multi-Day)Open/In-House
LondonHandling Difficult Client SituationsOpen/In-House
TBCLondonStudent Advice – An OverviewOpen/In-House
TBCLondonIntroduction to Money and Debt Advice (2 days)Open/In-House

LondonIntroduction to Welfare Benefits (2 days)Open/In-House
TBCLondonEffective Case RecordingOpen/In-House
TBCLondonIntroduction to Employment Law (1 day)Open/In-House
TBCLondonIntroduction to Housing and Homelessness (2 days)Open/In-House
LondonPersonal Safety and Managing ConflictOpen/In-House
TBCOnlineSelf Care, Emotional Connection and Building Personal ResilienceOnline
TBCLondon & NationwideUnderstanding Universal CreditOpen/In-House
London Resilience for Advisers: Empathy and Burnout in the Not for Profit SectorOpen/In-House
Advanced Skills in AdviceOpen/In-House
TBCLondonMental Health First Aid – 2 daysOpen/In-House
TBCNationwideSafeTalk Suicide Awareness for EveryoneOpen/In-House
TBCLondonStudent Networking and Learning EventOpen
NationwideMotivational Interviewing – Helping Clients to Achieve ChangeOpen/In-House
TBCSheffieldStudent Union Advice Services
Networking and Learning event
TBCNationwideBenefits for Disabled PeopleOpen/In-House
TBCLondonCustomer Service in the Third SectorOpen/In-House
TBCLondonInterview SkillsOpen
TBCLondonMental Health AwarenessOpen/In-House
TBCNationwideAdvice for Non-Advice Giving AgenciesIn-House
TBCGlasgowGDPR – Data Protection & Confidentiality for Scottish MembersOpen
TBCLondonGDPR – Data Protection & ConfidentialityOpen/ In-House
TBCNationwideMaking the Most of your VolunteersIn-House
TBCNationwideManaging Change & Developing Personal ResilienceIn-House
TBCNationwideSupporting Clients with Mental Health IssuesIn-House
TBCNationwideSupporting Clients with Substance Misuse IssuesIn-House
TBCNationwideUniversal Credit and Budgeting – Helping your clients manage the financial changeIn-House
TBCNationwideUniversal Credit & Social Housing clientsIn-House
TBCNationwideIntroduction to Signposting using UK AdviceFinderOpen/In-House
TBCNationwideBenefits for Vulnerable Adults – an Overview (1 day)In-House
TBCTBCBenefits for Older PeopleOpen/In-House

Do you work directly with clients?

We have a number of development opportunities for professionals who give advice to members of the public. Our training courses have been designed by the sector for the sector, and are focused on giving you the knowledge and skills you need to perform effectively in your role.

Our qualifications for front-line advisers include both Advice & Guidance and Legal Advice qualifications to reflect the diversity of adviser roles in the sector. Talk to us about which one would best meet your needs.

If you are new to advising and need an overview of the various areas of social welfare law, Learning to Advise can meet your needs. You may be experienced and have a wealth of well developed skills but little time, in which case our Update seminars will fit the bill.

“We have found the way that AdviceUK delivers courses to be very supportive. The trainers create a relaxed environment that encourages learners’ personal development.”

Michelle Martin, Chief Executive, Volunteer Centre Greenwich

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