AdviceUK Annual Conference 2017

‘Back to the Future?’

The 9th Annual Advice Conference took place at etc. venues Maple House, Birmingham on 12th October 2017.

The plenary topic of debate was ‘Back to the Future?’

What does the end of public funding mean for community advice?

The advice sector emerged out of community activism and anti-poverty initiatives. That focus shifted during the era of professonalisation that dominated the last two decades. But that era and the funding that came with it now appears to have passed. With the poorest in society getting poorer are we now returning to community action and an anti-poverty context for advice? We might be going ‘Back to the Future’, but the new environment demands continued innovation from advice providers.

The programme

We put together a conference programme with content designed to be inspiring, informative and relevant to advice centre managers, supervisors and advisers.
Once again our conference was chaired by Liz Barclay, journalist and broadcaster, and Chair of the Money Advice Liaison Group.

Highlights of the day included:

  • An opening plenary session that combined interactive input from a panel of advice sector experts as well as an introduction into the historical roots of ‘Advice’
  • Four morning and four afternoon workshops were held with topics including ‘Get ready for the General Data Protection Regulation’, ‘Empathy and Burnout in the NFP Sector’ and ‘Using AdvicePro to gather evidence for policy work’
  • A closing plenary session featuring a keynote speech from Lord Glasman
  • An exhibition area with exhibits from a wide range of voluntary, statutory and commercial organisations


For news from AdviceUK and our members at the conference please follow @AdviceUK on Twitter #aukconf17.

The Venue

This year, by popular demand, we were delighted to return to Maple House, the award-winning conference, training and meeting venue located in the heart of Birmingham City Centre on Corporation Street overlooking Old Square.

If you have any post event questions, please contact us at or call 0300 777 0107 and ask to speak to someone from our Membership Team.

To Exhibit

To find out about exhibiting at next year’s event please contact our events team at

To Sponsor

If you would like to discuss sponsoring the event, please contact our events team at or call 0300 777 0107, and we will be happy to send you details of the opportunities available for sponsoring any of our events.

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