National Homelessness Advice Service

Fast track application to NHAS membership for eligible AdviceUK members

The National Homelessness Advice Service (NHAS) provides FREE second-tier services to voluntary agencies that give housing and homelessness advice.

The NHAS aims to prevent homelessness and improve housing by giving expert advice, training, and support to frontline advisers. It works with local councils, public authorities, independent advice agencies, and local citizens advice throughout England. Its free membership includes:


A free telephone and webchat consultancy service for housing advisers to call with any query relating to homelessness or housing

Housing Debt
2nd tier specialist housing debt and welfare benefits advice including rent and mortgage arrears and income maximisation.


Free expert training on a range of housing and homelessness topics.

Information resources
Regular email bulletins and housing and homelessness law and policy updates. Go to for details.

Applying to become a member of NHAS
Eligible members of AdviceUK can apply to become a member of NHAS using a fast-track application process. For more information please contact

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