Ombudsmen & Regulatory Bodies

British & Irish Ombudsman Association
Lists ombudsmen and complaint handling bodies
Tel/fax: 020 8467 7455
www.bioa.org.uk

The Charity Commission
Tel: 0870 333 0123
www.charity-commission.gov.uk

Energy Watch (OFGEM)
Tel: 0845 906 0708
www.energywatch.org.uk

Financial Ombudsman Scheme
Tel: 0845 080 1800
www.financial-ombudsman.org.uk

Financial Services Authority
Consumer Helpline
Tel: 0845 606 1234
www.fsa.gov.uk

Financial Services Compensation Scheme
Tel: 020 7892 7300
www.fscs.org.uk

Local Government Ombudsman
Advice Line
Tel: 0845 602 1983
www.lgo.org.uk

The Law Society Consumer Complaints Service
Tel: 0845 608 6565
www.lawsociety.org.uk

Office of Fair Trading (OFT)
Tel: 0845 722 4499
www.oft.gov.uk

Office of Communications (OFCOM)
Tel: 0845 456 3000
www.ofcom.org.uk

Office of Telecommunications Ombudsman Service (OTELO)
Tel: 0845 050 1614
www.otelo.org.uk

Office of Water services (OFWAT & Watervoice)
Representing water customers in England and Wales
Tel: 0121 625 1300 (OFWAT)
www.ofwat.gov.uk

Parliamentary Ombudsman
Investigates complaints about Government Departments
Tel: 0845 015 4033
www.ombudsman.org.uk

The Information Commissioner's Office
For data protection issues
Tel: 01625 545 700
www.informationcommissioner.gov.uk

Trading Standards
To complain to your local Trading Standards service on line
www.consumercomplaints.org.uk

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