Our Training - Wherever You Are

"The most informative and useful in-house training Scotscare received"

Ralph Tingey, Volunteer Officer, Scotscare

Can't get to us? We can come to you!

In-house training, customised for your organisation, can be a convenient and cost-effective way to train a team of staff, volunteers or committee members.
All our training courses and modules are available at a venue of your choice, either in their standard form or tailored to your requirements. Most of the courses can be run either as one-day sessions or shorter half-day learning sets.
If you have other areas you would like covered please call us on 020 7469 5700 to discuss your needs - we'll do all we can to help.

In-house training for advisers:

• Advice skills: confidentiality, conflicts of interest, communication and interview skills, case recording, mediation, negotiation, alternative dispute resolution and much more!
• Dealing with difficult client situations

In-house training for managers:

• Case and file management
• Coaching and mentoring 
• Commissioning 
• Financial management 
• Managing your team
• Maximising your organisation's income
• Monitoring and evaluation
• Strategic and business planning
• Understanding and using and outcomes focus

Other training courses and qualifications:

• Co-ordinating volunteers
• Criminal convictions and Criminal Records Bureau checks
• Key skills for reception workers: communication skills, delivering quality customer service, equality and diversity
• Qualifications in Working with Substance Misuse
• Internal Verifier training & accreditation

All our in-house courses are charged at a standard daily rate:

AdviceUK Members: £700
Other Voluntary Sector agencies: £750 + VAT
All others: £800 + VAT

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