NVQ Customer Service

Level 2 NVQ Certificate in Customer Service

Is for people in customer-facing roles, often receptionists or people in supporting roles. It focuses on problem solving, developing good customer service and supporting improvements in customer service.

Full cost for Customer Service NVQ

Level 2

£1,253 - AdviceUK Members
£1,359 + VAT - Non-Members (Voluntary Sector)
£1,560 + VAT - All others (Statutory / Commercial)

Interested in this qualification? Please complete the Qualification interest form attached below and forward to us at AdviceUK, WB1, PO Box 70716, London, EC1P 1GQ. You can also send it by email to training@adviceuk.org.uk

• Key Skills for Reception Workers in Advice Services
• NVQ Customer Service
• Dealing with Difficult Client Situations
• Supporting Clients with Mental Health Issues

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