Effective Supervision for Managers and Supervisors

Wednesday 18 & Thursday 19 September 2013 - 10am to 4pm - London

Members £230, Voluntary sector £265 + VAT, All others £330 + VAT

Who is this course for?

This two-day course is for anyone responsible for managing staff or volunteers, supervisors and caseworkers, or anyone wanting to move into management within an advice service. You may have had no formal training and want to increase your confidence and effectiveness as a manager, or may just want to update or refresh your skills. Whatever your motivation, effective supervision contributes to the development of individuals and teams and promotes quality service provision and organisational development.

What does the course cover?

This course trains managers and supervisors in dealing effectively with difficult issues within advice work. You'll gain an understanding of the role of supervision, appraisal and file review and of the Legal Services Commission's requirements in relation to these issues. The course introduces a range of supervision models and encourage trainees to be aware of the skills they can use in order to facilitate supervision.

You will explore:

Developing supervision structures
Choosing the most appropriate supervision models for your centre
The skills used to facilitate supervision
Fitting supervision and file review into your organisational framework to meet your centre's aims and objectives

CPD hours - 10

To make a booking, please complete the booking form attached below and forward to us at AdviceUK, WB1, PO Box 70716, London EC1P 1GQ or send it by email to training@adviceuk.org.uk

• Effective Supervision for Managers and Supervisors
• NVQ Management
• Making the Most of your Volunteers
• MBTI for individual & team development

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