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Student Adviser

Organisation: Cardiff University Students’ Union (CUSU)
Location: South West
Job Area: Education
Salary: £24,505 per annum
Closing Date: 4 June, 2017
Job type:Contract
Working hours: Full time


This is a full time, fixed term contract for 6 months. The role offers an excellent working environment and benefits package including 38 days annual leave, plus bank holidays.
Cardiff University Students’ Union (CUSU) has a vision of working with every Cardiff student to enhance their university experience. As a student-led, independent part of the university, CUSU represents students and provides a diverse and inclusive range of activities and services that enrich student life. These include advice, training, skills development, volunteering opportunities, employment and other services that promote inclusion, friendship and personal development. CUSU supports over 200 student societies and 60 sports clubs that boast more than 10,000 members.

CUSU is also the recognised voice of students at Cardiff University, joining students in campaigning about the issues important to them. The trading subsidiary of CUSU, Cardiff Union Services Limited, manages a purpose built facility in the centre of Cardiff and operates cafes, shops, bars and events that help fund CUSU’s charitable activities. CUSU is based on Park Place and at the Heath Park campus, employing over 100 permanent staff and 300 student staff. The organisation is ranked in the top 100 of the Sunday Times Best Not-for-profit Companies to Work For, as well as holding Gold status through Investors in People. CUSU aspires to have a positive impact on the wider community in Cardiff and is consistently graded the number one Students’ Union in Wales and in the top ten in the UK for student satisfaction.

We are seeking an individual to join the Student Advice team at Cardiff University Students’ Union. As a member of the Student Advice team, you will be involved in the direct delivery of independent advice, information and support on a range of issues to students studying at Cardiff University, including academic, housing, consumer, financial capability and employment. This will include a range of complexities and involve undertaking and managing a varied caseload. In some instances, this will involve undertaking advocacy work with students engaged in disputes, issues and concerns with Cardiff University or other third parties. As well as providing advice to students with issues, you will be involved in the development and delivery of proactive advice and raising awareness of common issues affecting students. You will engage with colleagues from within and outside the organisation in order to develop and deliver our services.

The post is based at the Students’ Union, Park Place, Cardiff however services are also delivered at different locations around campus. This will include work based at the University Hospital of Wales, Heath Park. The role is full time 35 hours per week contract for a fixed term of six months.

To apply for this role please email SUHR@cardiff.ac.uk quoting ‘Student Adviser’ and we will send you an application pack.

Please note, we reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.

The closing date for this position is midnight on Sunday 4th June 2017.

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