Our Training

Learning & Skills

If you work in the advice sector and want to develop your skills, broaden your knowledge or just keep up with current practice, AdviceUK has a solution for you.

We offer a range of courses and qualifications, covering every aspect of advice and much more! Our training is delivered by experienced practitioners at an affordable price. Hundreds of people have taken our training, improved their practice and recommended us to others. Why not join them?

Who?

Our courses and qualifications are geared towards staff and volunteers in the advice sector. Our trainers and assessors have a wealth of practical knowledge, and many have worked in the sector so can deliver according to your needs.

Why?

Investing in training and qualifications makes individuals more productive and your organisation more efficient. This contributes to a more effective advice sector with improved outcomes for clients.

How?

Our training reflects the diversity of our members and is flexible to meet the needs of individual learners. Training is designed to be interactive and easily transferable to your workplace, accompanied by quality up-to-date resources. Our qualifications are accompanied by a high level of support from experienced tutors.

What?

We offer a broad range of relevant courses and qualifications. Our ‘flagship’ course is the industry-standard 10-day ‘Learning to Advise’ programme. We also offer the highly regarded ‘Effective Supervision for Managers’, Assessor & Verifier qualifications, a range of vocational qualifications and much more!

Where?

The majority of our training takes place in central London. Courses are also delivered regionally where there is demand. Or why not commission us to deliver training at your organisation, with courses tailored to meet your needs?

In-house Training

Can’t get to us? We can come to you!

In-house training, customised for your organisation, can be a convenient and cost-effective way to train a team of staff, volunteers or committee members.
All our training courses and modules listed below are available at a venue of your choice, either in their standard form or tailored to your requirements. Most of the courses can be adapted to your needs, and are usually run either as one-day or half-day sessions.
Please call us on 0333 3404 370 to discuss your needs – a member of staff will be in touch.

In-house training for advisers:

  • Dealing with difficult client situations
  • Making the most of your volunteers
  • Motivational interviewing
  • Supporting clients with mental health issues

In-house training for managers, coordinators and other staff

  • Advice giving for non-advice agencies
  • Case and file management
  • Coaching and mentoring
  • Commissioning
  • Managing change
  • Managing your team
  • Monitoring and evaluation
  • Strategic and business planning
  • Building collaborative relationships

Other bespoke programmes:

  • Fast-TRAC programme for trainers
  • Working with substance misuse
  • Introduction to Money Advice Training for Local Authorities and Housing Associations
  • Money Advice training for HAs and LAs

If there are areas above that don’t cover your requirements, please let us know.

Our in-house courses are charged as below:

AdviceUK Members: £750
Other Voluntary Sector agencies: Please ask us for details
All others: Please ask us for details

Contact us

If you’d like to discuss any training courses or qualifications, the Learning & Skills Team would be delighted to help you.

We can be contacted by phone on 0300 777 0107 or by email: training@adviceuk.org.uk

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