Our Consultants

Chilli Reid, Consultant

Chilli has many years of experience in the advice sector and for AdviceUK. As AdviceUK Executive Director and Consultant, Chilli has set up a highly specialised area of consultancy through his work with universities and the groundbreaking multi agency law student placement schemes. These schemes that place students in social welfare advice centres have proved to be a great success with universities that want to offer a real life clinical legal education experience to their students to complement their academic studies. Students attend workshops, orientation days, receive ongoing support and supervision and are an integral part of the learning and evaluation cycle. Chilli has extensive knowledge of how access to justice coupled with a focus on employability can be best be used by higher education establishments.

David Hawkes - Money Advice Consultant

David Hawkes, Consultant

David has been National Money Advice Co-ordinator at AdviceUK since January 2009.  He has worked in the advice sector since 1992, initially for the CAB Service in London and then for eight years as the Manager of Gloucestershire Money Advice Service.

In his current role David has responsibility for AdviceUK’s money advice policy and strategy. David works with, and has worked at board level with a variety of organisations including as Co-Chair of the Money Advice Association, Vice Chair (Advice) of the Money Advice Liaison Group, trustee of the Money Advice Liaison Group, EDF Energy Trust and the Debt Counsellors Charitable Trust, and Chair of the Debt Resolution Forum’s Complaints, Conciliation & Disciplinary Committee and the Wessex Water Partnership. He was the first Chair of the Institute of Money Advisers and also a member of the Money Advice Sub-Group of the Financial Inclusion Task Force from 2009 to 2011.

David also represents AdviceUK on a number of fora and working groups, including the Financial Conduct Authority’s Consumer Network and the Money Advice Service’s Debt Advice Operational Group.

Alan Jarvis, Consultant

Alan Jarvis has a broad consumer protection background including advice and trading standards enforcement.  Alan managed a local authority money advice service for ten years and was a founder member of the Money Advice Association (now IMA). Alan is a past Chair, and remains an honorary Fellow of the Institute of Money Advisers. In 1995 Alan was appointed Director of the Money Advice Trust, a strategic advice service partnership between the advice sector and financial institutions. He was a founder member of the Money Advice Liaison Group. Alan has over 25 years experience of advice service development as a trustee and consultant to advice services and the commercial sector. Alan manages the Insurance products provided by AdviceUK, and is also non- executive director of the Bankside Gallery, in London

Ros Lucas - Consultant

Ros Lucas , Consultant

Ros offers organisations and individuals a range of support services, drawing on her 30 years’ experience within the independent advice sector and Citizens Advice as a  Chief Officer, Chair of Trustee Boards, trainer and specialist adviser.  The services she provides include: advice, support and mentoring on governance, strategy and management issues, mediation of workplace disputes, development of staff teams through action learning sets,  facilitation and training.  Ros has practical experience of being a Chief Officer, managing staff, creating environments that support discussion and collaboration between individuals, teams and senior management in the advice and charitable sectors.   She has exceptional people skills and is able to build a trusting and effective relationship quickly.

Ros is a registered member of the Civil Mediation Council, a member of the Society of Mediators, a Fellow of the School of Social Entrepreneurs and a Fellow of the RSA.

Wesley Harcourt

Wesley Harcourt, Consultant

Wesley has worked for over 25 years in the voluntary legal advice sector, including 17 years at AdviceUK, most recently as Senior Development Consultant.  Before coming to AdviceUK, he managed an employment rights advice agency, where he held his own extensive caseload.

Wesley has in-depth experience of bid writing, conducting organisational reviews, supporting good governance, reviewing and implementing systems for adviser supervision and management, supporting groups through change management, and supporting other consultants.

Wesley also has significant experience of governance in public and third sector organisations and building their relationships with local communities.  He is the trustee of a local advice organisation and director of a housing association, and is also the Chair of Governors of a local primary school.  Wesley has a long-standing commitment to local democracy and civil society: he currently represents the College Park and Old Oak wards of Hammersmith and Fulham Council, and has done so for over 20 years.

Beverley Campbell, Consultant

Beverley Campbell has over 25 years’ experience of the not-for-profit sector.  She has worked in a range of roles over this time, including: chairing a trustee board; leading an organisation as Chief Executive; working as an adviser; and most recently, delivering consultancy and capacity-building support to develop the sustainability of advice agencies.

She has conducted organisational reviews and service evaluations, undertaken facilitation for networks and audited services seeking accreditation against quality standards.

She is an NVQ Assessor, supporting learners to achieve qualifications in Advice and Guidance at Levels 3 and 4, and also delivers training, including AdviceUK’s Introduction to Employment Law and Effective Supervision courses.  She has worked closely with Chilli Reid to develop AdviceUK’s Law Student Placement Schemes, delivering orientation courses to students and brokering placement arrangements with host advice agencies.

Matt Ventrella, Consultant

Matt is an experienced adviser, supervisor, manager and trainer in the advice sector, with 20 years’ experience of teaching, training and assessment and 19 years’ experience of setting up, managing and developing services.

As an adviser, Matt has worked in both generalist and specialist services, undertaking casework related to housing, debt and welfare rights.  He has supervised both housing and generalist advice services.  Matt currently delivers training in Advice, Negotiation and Advocacy Skills, Supervision Skills and Practice, Dispute Resolution, Housing Rights and Suicide Awareness.

In past roles, Matt led Greenwich Housing Rights, developing its duty advocacy service, volunteer participation and partnership work with other advice services in Greenwich, bidding jointly for public sector contracts.  Matt has helped set up pro bono advice services as part of the LawWorks Clinic Project, and led the Advice Service at the Students’ Union University of Greenwich from 2011 to 2017.

As an Associate Consultant for AdviceUK, Matt helps organisations review their services and plan for the future, developing their own skills and experience to build capacity and bring about positive, sustainable change.  He facilitates strategic planning and is able to constructively examine current procedures and practices, identifying potential for service improvement.

Gill Tishler

Gill Tishler, Consultant

Gill has worked in the voluntary and community sector for over 30 years.  As a senior manager, she has focused on transformational change management and building effective and lasting partnerships for service delivery and influence.

The experience and skills gained over 23 years spent in Chief Executive and Director roles at Oxford Citizens Advice, Plymouth Citizens Advice and YWCA England and Wales enable Gill to support organisations to realise their goals in the following areas: building advice partnerships; rebuilding income streams; setting up new services and projects; re-branding and re-positioning; and developing relationships with key stakeholders to increase organisational credibility and profile.  Her in-depth knowledge of managing and leading charities operating at both local and national level mean that she is well-placed to support and work with senior management teams and governing bodies.

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