Ombudsmen & Regulatory Bodies

The Charity Commission

Tel: 0870 333 0123
www.charity-commission.gov.uk

Consumer Council for Water

Tel: 0300 034 2222
www.ccwater.org.uk

Energy Watch (OFGEM)

Tel: 020 7901 7295
www.ofgem.gov.uk

Financial Conduct Authority

Consumer Helpline
Tel: 0800 111 6768
www.fca.org.uk

Financial Ombudsman Service

Tel: 0800 023 4567 – free from a landline
Tel: 0300 123 9123 – same cost as an 01 or 02 number from a mobile
www.financial-ombudsman.org.uk

Financial Services Compensation Scheme

Tel: 0800 678 1100
www.fscs.org.uk

The Information Commissioner’s Office

For data protection issues
Tel: 0303 123 1113
www.ico.org.uk

The Legal Complaints Service

Tel: 0845 608 6565

Local Government Ombudsman

Advice Line
Tel: 0300 061 0614
www.lgo.org.uk

Office of Communications (OFCOM)

Tel: 0300 123 3333
www.ofcom.org.uk

Office of Water Services (OFWAT)

Representing water customers in England and Wales
Tel: 0121 644 7500
www.ofwat.gov.uk

Ombudsman Association

Lists ombudsmen and complaint handling bodies
www.ombudsmanassociation.org

Ombudsman Services

Provides independent, impartial and free dispute resolution
Tel: 0330 440 1614
www.ombudsman-services.org

Parliamentary Ombudsman

Investigates complaints about Government Departments
Tel: 0345 015 4033
www.ombudsman.org.uk

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