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  • London Good Practice Briefings

London Good Practice Briefings

 Good Practice Briefings
 AdviceUK London Region has developed this set of briefings with support from The Big Lottery Fund.

They cover a broad range of good practice for advice centres and include practical examples. Identify which of them will be of use to you with the help of the summary below.

Click on the title of briefing to view details and access the download link. You will need Acrobat reader to view the briefing.

Briefing Information and Downloads

The regulation of immigration advisors

Protecting your independence

Outcomes and the advice sector

What is advice?

Effective letter writing for advisers

Use of information resources

Identifying outcomes for your centre

Offering an advice service – The implications 

Negotiation skills for advisers

Fundraising for advice (NEW!)

The concept and role of local advice forums (NEW!)

Role of advice agencies and partners in advice forums (NEW!)

Key steps to effective signposting and referral (NEW!)

An introduction to effective supervision for advice (NEW!)

Case Management 1 – Case Recording effectively (NEW!)

Case Management 2 – Managing your files (NEW!)