Learning to Advise Modules

Advice Skills (3 days)

Introduction to Welfare Benefits (2 days)

Introduction to Money Advice (2 days)

Introduction to Employment Law (1 day)

Introduction to Housing and Homelessness (2 days)

Members £85 per day, Voluntary sector £95 + VAT per day, All others £105 + VAT per day

Advice Skills (3 days)

This three-day course focuses on exercises that will give learners the opportunity to explore the key underpinning principles of advice (equality & diversity, confidentiality etc.). There will also be a focus on the skills advice workers need to enable them to provide quality advice. Training activities and exercises have been designed to allow learners to develop and practice their interviewing skills, and will include practical sessions based on the interview processes of: finding out about the client’s problem; diagnosing the problem; problem solving techniques; looking at options; action planning; and reviewing and reflecting.

Day 3 (please note, Day 3 of Advice Skills is delivered at the end of the programme and is the final day of the full 10 week LTA course) This is a reflective and evaluative day, dedicated to allowing trainees to consolidate their learning from the course and begin to plan how they will use their new-found knowledge and skills in their advice roles within the work place.

  • Advice Skills maps against the knowledge requirements of the National Occupational Standards for Legal Advice units LA1, LA2, LA3, LA4,LA6 LA8, LA18 and LA20

Introduction to Welfare Benefits (2 days)

This two-day course provides an introduction to the benefits system, focusing on classifying benefits, the main benefits and conditions of entitlements. Three benefits – jobseekers allowance, employment and support allowance, and disability living allowance/ attendance allowance – are covered in more depth. Also, problems around claiming benefits are covered and the calculation of means tested benefits is explained.

  • Introduction to Welfare Benefits maps against the knowledge requirements of the National Occupational Standards for Legal Advice units LA40 and LA50

Introduction to Money Advice (2 days)

This two-day course provides an overview of the debt advice process and explains how a systematic approach can assist clients in resolving their debt problems. Trainees will have the opportunity to develop their skills and knowledge around: gathering information, identifying emergencies, prioritising debts, challenging liability, maximising income, preparing a financial statement and identifying the strategies available to clients. A wide range of teaching methods will be used, including tutor-led discussion, case studies, exercises and group work.

  • Introduction to Money Advice maps against the knowledge requirements of the National Occupational Standards for Legal Advice units LA41 and LA42

Introduction to Employment Law (1 day)

This one-day course is an introductory guide to employment law which covers: employment status, rights to maternity/paternity/adoption leave, redundancy, unfair dismissal, discrimination within the working environment, and grievance and disciplinary procedures.

  • Introduction to Employment Law maps against the knowledge requirements of the National Occupational Standards for Legal Advice units LA45 and LA46

Introduction to Housing and Homelessness (2 days)

This two-day course focuses on security of tenure, protection from eviction and eligibility for housing. It also provides trainees with the knowledge and skills to support clients to challenge decisions on evictions and homelessness.

  • Introduction to Housing & Homelessness maps against the knowledge requirements of the National Occupational Standards for Legal Advice units LA39 and LA40

To make a booking, please complete the booking form attached below and email it to us at training@adviceuk.org.uk

Attached documents

word_icon Single modules booking form (43 Kb)

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