Job Title: Advice Session Co-ordinator (Bicester)
Organisation: Citizens Advice NOSN
Location: South East
Job Role: Co-ordinator – Generalist
Salary: £23,122 pro rata + pension
Closing Date: 3rd February 2019
Job Type: Permanent
Working Hours: Part time
We are seeking to recruit an Advice Session Co-ordinator (ASC), who will be part of a team of four ASC’s responsible for the day-to-day organisation of the advice services at Bicester, Banbury, Brackley and Kidlington, serving clients in Cherwell and South Northants.
This role is based in our Bicester office but occasional presence at our other locations is required.
The ASC team is responsible for the quality and delivery of advice including drop-in sessions, telephone advice and digital advice.
The Advice Services Coordinators are responsible for monitoring, evaluating and improving quality of advice of our service, and for the supervision of volunteer advisers and receptionists. The Coordinators will provide support and guidance to advisers, help identify training needs and support new trainees as required.
We are looking for a person with good communication and IT skills, and a commitment to improving quality.
You will have recent and substantial experience in an advice setting, good organisational skills and, preferably, experience of supervising volunteers.
For further information on this role please click on the link below: