Paula has dual roles, working for AdviceUK and ACM Solutions in Scotland supporting member organisations through; managing Scottish national strategies, having input to planned development in line with customer needs, delivery of training including Quality Assurance, providing consultancy of policy/governance and assurance Issues, delivery of demonstrations and presentations, building relationships with stakeholders in the Scottish National and Local Government, monitoring and maintaining Accreditation Standards and expanding the Scottish AdviceUK membership. Along with this she works to and raise the profile of AdviceUK and its members within Scotland, managing grant projects, and is an expert Trainer and Consultant.
She has been working closely with the Scottish Government and other Stakeholders to ensure that the Third Independent Sector has access to opportunities.
Her previous roles have included being an Advice Team Leader, working within a large housing association, Tenancy Sustainment Officer, Housing Officer, Customer Service Manager working within the DWP, Managing Director and a Prison Resettlement Worker.
Helping people and making a difference is something Paula has always strived to achieve throughout her career.