Our Members

We are incredibly proud of our members, and the truly life-changing work they do. To you give a flavour of the kind of advice centres who work with us, our membership includes:-

The UK’s (and therefore probably the world’s) oldest advice service

  • Most of the newest advice services
  • Most of the large specialist subject services
  • Most of the minority community and community-of-interest focused services.
  • The largest individual advice projects (in terms of staffing and turnover)
  • Many of the smallest (run entirely by volunteers)

Our members are all independent organisations, and as such we do not require them to be AdviceUK branded, unlike other networks. We believe this would be impractical because many of our members help clients in a range of ways, not just through advice. Plus, crucially, most have well established identities of their own. They have a deep reach into communities giving them an acute insight into emerging issues and needs.

We are proud that they have pioneered most of the innovations in advice work including:

  • Inventing the work itself in the 1890s
  • Inventing the practice of debt advice in the 1970s
  • Starting the first services focused on communities of interest rather than geographical communities
  • Seating advice work in campaigns e.g. around housing, employment or immigration rights
  • Starting the first telephone helplines in the 1980s
  • Pioneering new business models from the ‘noughties’ to today

Here are just a few of our members epitomising the diversity of our network:

The Charity for Civil Servants

The Charity for Civil Servants started life as The Civil Service Benevolent Fund in January 1886.

They support all civil servants, past and present, throughout their lives, with whatever problems they may have.

Money Advice Trust

The Money Advice Trust is a national charity helping people across the UK to tackle their debts and manage their money.

Money Advice Trust give free, independent debt advice to people across the UK through their telephone and online advice services.

Independent Age

Independent Age provides clear, free and impartial advice on the issues that matter: care and support, money and benefits, health and mobility as well as offering regular friendly contact and a strong campaigning voice.

Chartered Accountants’ Benevolent Association (CABA)

CABA provides support, information and resources for members of the ICAEW community to enable individuals to promote their own well-being.

Shelter Cymru

Shelter Cymru provides housing advice at community-based locations across Wales. Shelter Cymru helps thousands of people every year struggling with bad housing or homelessness through their campaigning, advice, support and legal services.

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